Shipping

 

Why wait for your lovely jewellery parts? Choose for Europe’s fastest FREE delivery!

 

If you're in the UK, order before 4pm (CET) on a weekday and your order will be dispatched the same day (excluding Bank Holidays).

 

We send all our shipments via UPS standard service which usually takes 1-2 working days. If you place an order of £100 (excl. VAT) or more, delivery is FREE!!

Orders under £100 (excl. VAT) cost you only £3.99 for UPS shipping. No matter the size and weight of the package.

 

 

In a hurry? Choose for UPS next day delivery!

 

In a hurry? Next Day Delivery is available if you are a UK customer and want a guaranteed next working day service, simply select the option in the checkout.

 

Next day deliveries are sent via UPS express. They are just £2.99 extra if you order for £100 (excl. VAT) or more.

If you order less than £100 (excl. VAT) we only charge you £7.99 for next day UPS Express delivery.

If you’re in a rush and wish to guarantee next working day delivery (as long as you order before 4pm (CET) Monday – Friday) simply select the ‘Next Day Delivery’ option and we’ll get the goods out to you the same afternoon, so they arrive the following working day by UPS.

 

 

UPS Access Point. Super easy!

 

Don’t want to wait at home or at the office? Just select UPS Access Point in the checkout process and choose a UPS Access Point of your liking. Pick up the shipment any moment you like.

This service is available for UPS standard as well as UPS express shipments.

 

 

Europe’s fastest International Shipping!

 

Order before 4 pm on a weekday and your order will be dispatched the same day.

If you live in Europe, we ship your parcel via UPS standard (1-2 working days) or UPS Express (next working day). We also offer UPS shipping to most other countries worldwide.

 

Just ask us for a competitive quote if your country is not listed in our table below.

Delivery costs have to include VAT for UK and Europe and exclude VAT outside Europe. If you live in a VAT exempt country in Europe, VAT will automatically be deducted from the shipping charge on checkout.

 

 

Free UPS delivery for UK orders! Simply spend 100£!!

 

If you’re shipping your order to a UK address, we offer you free standard UPS delivery (usually 1-2 working days)!

Do you love next day deliveries? They are just £2.99 extra if you order for £100 (excl. VAT) or more.

 

 

Will I have to pay customs charges in my country?

 

When goods are shipped within the European Union there are no customs charges as the relevant VAT has already been paid.

Orders placed from outside the EU are not VAT charged and may be subject to taxes and import duties. These may be levied once the goods reach your country. It is a legal requirement that we declare the full value of the goods (excluding delivery charges) on all parcels to be delivered outside the EU. For further details of customs charges please consult your own customs authorities. We have no control over these charges and cannot predict what they will be. We are unable to reimburse any customs costs incurred.

We have no minimum order values, so you can buy as much or as little as you like.

 

 

No Hassle returns

 

We have a no hassle returns policy because we know how important it is to you to ensure you get the right beads for your design.

So if the beads you’ve bought aren’t to your liking for any reason, we’ll refund them for you without a fuss. Simply ensure they’re unused and in original packaging.

Please return them to us with a copy of your invoice within 14 days. Please ensure that you ship them in a manner that will keep them from harm. When we receive the goods in good condition, we’ll credit it to your account for new orders.

 

 

Queries or Questions

 

On the rare occasion that you have received an incorrect item, you have a missing item or an item you have received is faulty, please contact us as soon as possible. We will do all we can to solve the problem. It is important for us that you are happy with the shipment.

 

 

Estimated transit times according to used shipping companies:

 

PostNL package 1-2 working days

UPS Access Point 1-2 working days

UPS Package 1-2 working days

UPS Express Saver 1 working day (unless outside Europe or remote area’s)

UPS Express Saver Access Point 1 working day (unless outside Europe or remote area’s)

 

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Holland

 

Up to £ 100 / € 100

PostNL parcel service £ 4.99 / € 4.99

Mailbox package £ 3.00 / € 3.00

 

From £ 100 / € 100

PostNL parcel service FREE

Mailbox package £ 3.00 / € 3.00

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Belgium

 

Up to £ 100 / € 100

UPS Access Point £ 3.99 / € 4.99

PostNL parcel service £ 4.99 / € 5.99

UPS Express Saver £ 7.99 / € 8.99

 

From £ 100 / € 100

UPS Access Point FREE

PostNL parcel service FREE

UPS Express Saver £ 2.99 / € 2.99

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UK 

Germany

France

Denmark

Italy

Luxembourg

 

Up to £ 100 / € 100

UPS Access Point £ 3.99 / € 4.99

UPS delivery £ 4.99 / € 5.99

UPS Express Saver £ 7.99 / € 8.99

 

From £ 100 / € 100

UPS Access Point FREE

UPS delivery FREE

UPS Express Saver £ 2.99 / € 2.99

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Spain (mainland)

Sweden

Austria

Poland

Finland

 

Up to £ 150 / € 150

UPS Access Point £ 6.99 / € 7.99

UPS delivery £ 7.99 / € 8.99

UPS Express Saver £ 10.99 / € 11.99

 

From £ 150 / € 150

UPS Access Point FREE

UPS delivery FREE

UPS Express Saver £ 2.99 / € 2.99

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Czech Republic

Portugal

Ireland

 

Up to £ 150 / € 150

UPS Access Point not available

UPS delivery £ 7.99 / € 8.99

UPS Express Saver £ 10.99 / € 11.99

 

From £ 150 / € 150

UPS Access Point not available

UPS delivery FREE

UPS Express Saver £ 2.99 / € 2.99

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Greece

Hungary

Slovenia

Slovakia

 

Up to £ 200 / € 200

UPS Access Point not available

UPS delivery £ 9.99 / € 10.99

UPS Express Saver £ 12.99 / € 13.99

 

From £ 200 / € 200

UPS Access Point not available

UPS delivery FREE

UPS Express Saver £ 2.99 / € 2.99

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Switzerland

Norway
Jersey UK (Access Point not available)

 

Up to £ 300 / € 300

UPS Access Point £ 11.99 / € 12.99

UPS delivery £ 12.99 / € 13.99

UPS Express Saver £ 20.99 / € 22.99

 

From £ 300 / € 300

UPS Access Point FREE

UPS delivery FREE

UPS Express Saver £ 2.99 / € 8.99

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Malta

 

Up to £ 400 / € 400

UPS Access Point not available

UPS Standard delivery not available

UPS Express Saver £ 16.99 / € 17.99

 

From £ 400 / € 400

UPS Access Point not available

UPS Standard delivery not available

UPS Express Saver £ 2.99 / € GRATIS

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Middle East

Australia

Canary Islands

Israel

New Zealand

Serbia

Taiwan

USA

Thailand

 

Up to £ 800 / € 900

UPS Access Point not available

UPS Standard delivery not available

UPS Express Saver £ 30.00 / € 34.99

 

From £ 800 / € 900

UPS Access Point not available

UPS Standard delivery not available

UPS Express Saver FREE

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Dutch Caribbean

 

Up to £ 400 / € 400

PostNL parcel service £ 26.00 / € 26.00

 

From £ 400 / € 400

PostNL parcel service FREE

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UPS Express Saver is mostly guaranteed for Next Day Delivery. However some remote areas require a longer estimated delivery time. That is why we recommend to check https://wwwapps.ups.com/ctc/request?loc=en for the current delivery times. UPS Express Saver will nevertheless be faster than UPS Standard Service.